Only one software tool helps you create an
electronic
Help Desk RFP (Request for Proposal) and automatically generate vendor
software comparison reports and
graphs.

The ON-LINE
CONSULTANT provides
pre-loaded RFP questions, uploads RFP responses, and documents functionality,
which can be incorporated into your contract.
This custom RFP tool allows you to add your own questions and prioritize which
items are most important to you. You'll obtain weighted scores that help you select the
best Help Desk system for your company. You can see Help
Desk
functional requirements that are pre-loaded in the software.
The ON-LINE CONSULTANT for Help Desk also includes
background sections,
general questions
and cost
surveys which you can customize to your needs.